Customer-Focused Business Games
Sky's The Limit
This game is about customer centricity, customer loyalty and making customers into ambassadors for your company…
Fun Workshops and Effective Improvement Programs.
Experiences of participants
Experiences of participants and clients with our games
Bert van Meer2015-03-30
TacticTravel was great fun to do and very effective in increasing our awareness about customer centricity. In a few hours the bottlenecks in personal behavior and the organization became visible for every participant, which was very helpful in ...
Karin de BeerMarketing Manager International NS Dutch Railways
Karin de Beer2015-05-13
Do you need buy-in for your customer centricity initiative? Kick-off for a CRM-project? Then I can highly recommend the TacticTravel business game. As a participant you will experience the importance of putting the customer first if you want to...
Roel van BommelInternet Superstar Extra Force Consultancy
Roel van Bommel2015-05-13
Vulcanus was a very fun and useful experience for me.
Bas van Beers2015-05-13
Vulcanus has helped Eneco's managers experience what open innovation is all about, because they had to deal with it at the two-day workshops dedicated to Strategy & Innovation. It helped the learning process speed up significantly.
Bas BrabersMaster Blackbelt UNC - Plus Delta
This very realistic simulation has made me experience what it is like not being involved in changing my own process.
Liedy VennegoorChairman of the Board of Directors Careaz
To have a more enterprising organisation, we played Vulcanus with a group of staff members from all levels of the organisation. It made us more aware of the necessity to intensify cooperation between our different locations and putting customer...
I am still amazed at how strongly simulation can change actions and thoughts. One is exposed to serious stress. Very useful, and great fun too.
Gert-Jan BruinsmaMarketing & Sourcing Advisor T-Systems
TacticTravel was a pleasant surprise. It was great fun to do and much more effective than a passive presentation. In a few hours the bottlenecks in the organisation become visible for every particpant and this is extremely helpful in improving ...
Marjolein KronenburgConsultant Kundamar
Its been quite an intensive experience and I have reached the conclusion that this method takes off reality properly.
This simulation has made me realise how careful one needs to proceed when it comes to implementing change. I experienced all kinds of emotions: change resistance, the not-invented- here syndrome, anger about the communication style and lack of...
Onno PonfoortSenior managing consultant Berenschot
TacticTravel helped us to make effective choices in improving our sales process. We learned how to co-operate more effectively and improve the use of customer information from throughout the organization.
Bianca KnipselManager marketing & communication Generali Insurance
This went way beyond simply playing a game. CustomerGames developed a customized program in which the components ‘leadership, ‘lean management’, and ‘collaboration with Belbin team roles’ were linked in a smooth and log...
We specialize in the development of business games, serious games and effective workshop formats. Our games are often used in change processes. Because of the playful and participative character the message gets across much more effective than with presentations or regular workshops.